Company

About the partnership behind ICON FSM

ICON Field Service Management (ICON FSM) is high-tech SaaS for HVAC, electrical, plumbing, and appliance repair businesses — co-developed so operators get one seamless tool, not two half-integrated stacks.

ICON Imagineering, LLC

Structural backbone — multi-tenant platform, sync fabric, security posture, Stripe Connect billing, and the command-center runtime on www.iconfsm.pro.

Xquisite Enterprises, LLC

Operational intelligence — field-tested dispatch rhythms, technician workflows, and automation paths that eliminate downtime and the lag between booked work and trucks on the road.

Trade companies use ICON FSM to schedule, dispatch, estimate (Good / Better / Best), invoice, run memberships, track customers live, and answer the phone with an AI voice receptionist. Customer payments flow via Stripe Connect to the operator. Homeowners are customers of those companies — not our primary buyers.

Marketing: iconimagineering.com. Product inquiries: hello@iconimagineering.com. Billing: billing@iconimagineering.com.